Accessible Seating

Apr 09, 2018 at 03:44 PM

Questions regarding ADA seating at M&T Bank Stadium can be directed to the ADA Seating Coordinator by calling 410-261-RAVE (7283).

Accessible Seating Policies

ADA seating may be available for single game purchase, single game exchange, and PSL Owner exchanges. For information regarding ADA policies, please view our ADA Seating Guide.

Guests requiring accessible seats are strongly encouraged to contact the ticket office as soon as possible to make seating arrangements and ensure proper accommodations. Accessible seating is NOT guaranteed on the day of the event and Ravens games are typically sold out of all seating, including ADA seats.

SINGLE GAME TICKETS

Single game tickets will go on sale on Tuesday, June 13th at 10am. There is a ticket limit of 2 seats for 2 games – this limit is consistent with all single game ticket purchases. Guests requesting ADA seating may call the ticket office at 410-261-RAVE (7283) to place the request at the time of the on-sale. No advance orders will be accepted.

STADIUM EVENTS

Guests requiring accessible seats for stadium events, including concerts, college football games, and other events with assigned seating, should contact the ticket office at 410-261-RAVE (7283) to ensure proper accommodations.

Parking Information

M&T Bank Stadium has more than 100 parking spaces for those who require accessible parking. Accessible parking spaces are located in lots B, C and R.
All accessible parking is sold*for $40 per vehicle*on a first-come, first-served basis.Accessible parking passes cannot be purchased in advance. Parking Lots open 5 hours prior to kickoff. Guests with a parking pass for a non-accessible lot can show that pass to avoid an additional charge, if accessible parking spaces are available.
Access to accessible parking spaces is limited to vehicles with disabled license plates or valid accessible hangtags. A valid Ravens game ticket must be presented as well. In addition, the person to whom the disabled tag was issued must be in the vehicle and may be asked to provide a state MVA disabled registration card.

Drop-Off Area

A drop-off area for guests with disabilities is located along the Northbound Russell Street Service Drive on the West side of M&T Bank Stadium between Gates A & D
Guests can be dropped off at this location, prior to parking the vehicle, and picked up after the game.
Upon entering the Service Drive, inform the SP+ parking attendant that you would like to utilize the disabled drop-off area.

Assisted Listening Devices

There are Assisted Listening Devices available at any Guest Services Center (Sections 100, 127, 525, or 553)
Two feeds are provided; the PA announcements and the Ravens radio feed.

Closed Captioning

The Ravens have teamed up with Home Team Captions and Caption Colorado to provide closed captioning for deaf and hard of hearing individuals at all home games. Closed captioning for the public address system is available on the ribbon boards around the seating bowl, as well as in the Ravens' official mobile app. Closed captioning for the Ravens' radio broadcast is also available in the official mobile app.
Captioning is available via personal smartphones or a courtesy handset acquired on gameday. Deaf and hard of hearing guests can enable their personal device at any time by following these easy steps:
For the Ravens' public address system:

*   Go to www.BaltimoreRavens.com/GamedayCaptioning
*   The program will start running automatically.
*   You can change font, font size, color and background, if needed.

For the Ravens' Radio Broadcast:

*   Go to www.mobilecap.net.
*   When prompted, enter your name and event ID 1016.
*   The program will start running automatically.
*   Please remember to log out after the event.
*   The courtesy handsets can be acquired on game day at any Guest Services Location (Section 100, 127, 500, or 526) or at the Club Level Concierge Desks (Sections 202, 223, 229, or 250) inside M&T Bank Stadium.

Entry

The following gates are accessible for guests with disabilities: Gates A, B, C, D, F, A1, A2 and the Media Gate (South side of the stadium). Medical needs lines exist at all main gates (A, B, C, D)

Elevators

There are four (4) banks of elevators in M&T Bank Stadium, - two on the North side and two on the South side, serving all levels of the stadium.
North side elevators are located near sections 102 and 151 and South side elevators are located near sections 124 and 129. Please note that there are stairs to enter the elevator from the concourse at section 124. The elevators at sections 102, 129, and 151 are accessible for all guests.
These elevators are for the exclusive use of Suite Owners and guests with disabilities requiring the use of an elevator, and may be accessed via the interior stadium concourse. Only guests with suite level tickets may enter the lobbies from the exterior of the stadium. - guests with disabilities and without suite level tickets MUST access the elevators from the interior concourse.

Escalators (Club Level Only)

There are two (2) escalators in M&T Bank Stadium, one on the North side (near section 150) and one on the South side (near section 127).
Escalators only service the Club Level and thus only guests holding a Club Level ticket may utilize the escalators.

Guest Services Centers

Guest Service Centers are located on the Lower Level concourse (Sections 100 and 127), Upper Level concourse (Sections 525 and 553), and at the Club Level concierge desks (Sections 204, 224, 229, or 250).

Mobility Devices

Wheelchairs, motorized wheelchairs and scooters are permitted inside M&T Bank Stadium.
If the device is not needed during the event guests may check their mobility device at any Guest Services Center (Sections 100, 127, 525 and 553) or Club Concierge (204, 224, 229, or 250) and pick it up at the conclusion of the event.
A limited number of wheelchairs are available at Guest Services Centers
These wheelchairs are intended for transport only and not for utilization throughout an event.
Segways and hover boards are not permitted inside M&T Bank Stadium