Baltimore Ravens Digital Tickets FAQ

Simple, Smart, Secure

• Secure Digital Tickets are part of an NFL initiative that involves all 32 teams.
• Secure Digital ticketing opens the door to do more for fans down the road
• Reduced risk of lost, stolen, counterfeit, or forgotten tickets
• Secure Digital tickets allow fans to quickly and easily send tickets to guests, even minutes before kickoff
• More efficient access to M&T Bank Stadium

PSL Owners can click the "forgot password" link and a code will be emailed or texted to you. After entering the temporary code that was provided to you via email or text, you will be prompted to set a permanent password. Then you will use your new password to log in to the Ravens app. You can also call the ticket office at 410-261-RAVE (7283) for help with resetting your password or to check which email address is associated with your account manager.

No. This year, all tickets are fully digital.

Tickets are completely mobile. If a PSL Owner needs to send a ticket to someone who does not have a smart phone, please contact the ticket office at 410-261-7283.

No, a secure digital ticket must be provided either within the app, the mobile website or within your phone's wallet to gain entry. Secure digital tickets have a rotating barcode that changes every few seconds. Screenshots will not be valid for entry.

That can usually be solved by turning your screen brightness to the highest setting. However, if you have ticket issues at the gate, please see a Ticket Resolution specialist, located at Gates, A, B, C, & D, or visit the ticket office, located between Gates E & F.

View your tickets before you go and they're always ready in the App, even when WiFi is slow.

We recommend that you view your tickets at least 24 hours before the game to make sure you are familiar with how to access them on gameday.

Simply come to the box office, located on the Russell St Service Drive, between Gates E & F, present your ID and we'll print your tickets for you.

Yes, however, it's much easier to send each attendee their individual ticket. You can use the transfer tickets option to send each guest their ticket.

You can use the Ravens app to easily transfer each guest their ticket individually since each person entering will need a ticket to get in.

Yes. If they don't have one already, they will create one in the acceptance process.

The recipient will receive an email or text with a link directing them to log in or create a Ravens SeatGeek account. They will use a browser to claim the tickets. After claiming the tickets, the recipient will download the Baltimore Ravens Mobile App (if they don't already have it downloaded) to access their mobile tickets!

You may have already claimed the tickets. Try to log into your account by clicking "Account Manager," at the top of this page. Go to manage my tickets. If you see the game listed, then you have already claimed the tickets. You can view the barcode on the Ravens App or by using your phone's browser. This will be scanned at the gate.

If you have not clicked the link yet, you may need the sender to cancel the transfer and resend. Or you can call the ticket office for assistance at 410-261-RAVE (7283). Please have the seat location or name of the sender before calling.

To retrieve your log in information, click "forgot password," and you will receive an email with instructions.

Please call the ticket office at 410-261-RAVE (7283) for assistance.

Yes, you can reclaim the tickets, as long as they haven't already been accepted by the recipient, by clicking "Cancel Transfer." If the recipient has already accepted the tickets, you will need them to transfer the tickets back to you.

Yes, you can send tickets after the event has started, but not after the ticket has been scanned. You cannot sell tickets after the event has begun.

Our venue is PCI compliant, giving you the highest available security to ensure that your credit card, driver's license, and account password are all well protected.